The bank account information that your company will use to fund the contributions may be edited at any time. To add a new bank or edit existing bank information, please navigate to the "Bank Accounts" tab.
Adding a New Bank Account
To add new bank information, please select the Add Bank Account button.
From there, a pop-up box will appear and you will have the option to link bank accounts by “Direct Bank Connection” using Plaid or select Enter Bank Information.
Direct Bank Connection
This option allows you to use Plaid to select your bank and log in with your username and password in order to authenticate the connection.
There are a few banks that you can choose from or you can use the "Search institutions" menu to find your bank if it's not listed.
Enter Bank Information
This allows you to enter your bank information manually by filling in the following fields:
- Bank Name - Type the full name of your bank.
- Routing Number - The first set of numbers on the lower-left corner of a check is the routing number. Keep in mind routing numbers are 9-digit codes, and the character symbol surrounding the numbers is not part of the routing number on a check. Contact your bank for further assistance.
- Account Number - Your company's unique account number with the bank.
- Re-Enter Account Number - Re-enter your account number a second time to be sure the number matches. To avoid typos, do not copy and paste this value from the "Account Number" field.
Once all fields have been filled out, select the Add Account button.
After adding the bank account, the information entered will be displayed in a box within the "Bank Accounts" tab (see below).
Updating Existing Bank Account Information
You may select Edit should you need to update or change the bank information saved in the portal.
Note: When a bank account is added by Plaid, the account cannot be edited.
Email Notifications
Whenever you update your banking information, your company's administrators will receive an email confirmation.
Sample Email: