Frequently Asked Questions

Below you'll find many of the common questions we’ve been asked.
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Employer Saver

Employer FAQs

How Do I Contact Colorado Secure Savings?

To contact support, please call (844) 692-1073 or email clientservices@coloradosecuresavings.com.

Do employees need to fill out paperwork to enroll or make changes?

Employees are enrolled automatically and do not need to fill out any paperwork. Once enrolled, employees can manage most account functions online. But, if needed, there are paper forms available for certain account changes; these forms can be downloaded, filled out, and sent in. Our customer service team is also available if your employees need any additional help or have other questions.

What does automatic enrollment mean?

It means that if an employee takes no action during the 30 day opt-out window for the program, a Roth IRA will be opened in their name and will be listed as an active employee on your report to send payroll contributions. Employees who are automatically enrolled in the program will have the default contribution settings elected.

Where can I find a copy of the Program Disclosure Booklet?

The Colorado SecureSavings program rules are posted here.

Who is responsible for choosing the investment options for participants?

The Colorado SecureSavings Board in the Colorado Department of the Treasury is responsible for making decisions about the investment options available to participants of the program.

If I offer Colorado SecureSavings to my employees now and then decide to offer a qualified retirement plan later, what do I do?

Employers that choose to introduce a qualified retirement plan after enrolling employees in the Colorado SecureSavings program should exempt their business. You can find more information about this process here.

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